Responsible Sales in Hospitality and Retail
Prepare your staff for the challenge with the Responsible Sales in Hospitality and Retail course. This course gives an insight into the types of products that are covered by age restrictions, the legal requirements placed on individuals selling age-restricted products and guidance on operating within the law when selling age-restricted products.
This online training course has been developed to give the learner an introduction to age-restricted products and how to prevent the sale of age-restricted products to underage individuals.
Who it's aimed at?:
This online training course is suitable for all employees, particularly new starter inductions or employee refresher where an understanding of age restricted products is required.
Prerequisites:
No prior knowledge is needed.
Duration:
30 โ 40 minutes
How it works:
After purchasing the course learners will receive a link to the course by email. Following this link will allow them to access the course directly.
Syllabus:
The course content includes:
- The legal framework
- Roles, licences and conditions
- Risks associated with age-restricted products
- Age verification
- Dealing with drunk customers
- Conflict management and personal safety
Assessment:
Learners are assessed at the end of the course by multiple-choice questions.
Certification:
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
LOCATION
Our e-learning courses are delivered on demand and on-line.
When do they take place
All courses must be taken within 6 months of registration
How it works
After purchasing the course, learners will receive a link to the course by email. Following this link will allow them to access the course directly.
Price
£10.00
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